Legal Terms
Freight forwarding on the basis of LEBES 2015 · three documents
General Terms and Conditions for Freight Forwarding Services
P&M Cargo UAB · Version 2.0 · In force from 25 August 2026
1. Definitions
1.1 Forwarder – P&M Cargo UAB, registered office at Šaltinėlio g. 14, Višakio Rūda, LT-69388 Kazlų Rūdos sav., Lithuania.
1.2 Customer – the legal entity or individual whose Order the Forwarder has accepted.
1.3 Carrier – the road haulier engaged by the Forwarder to perform the physical carriage.
1.4 Order – the written transport order submitted by the Customer and confirmed by the Forwarder.
1.5 LEBES 2015 – the General Forwarding Conditions of Lithuanian Forwarders (Lietuvos ekspeditorių bendrosios ekspedijavimo sąlygos) issued by the Lithuanian National Forwarders and Logistics Association (LINEKA), available at www.lineka.lt.
1.6 CMR Convention – the Convention on the Contract for the International Carriage of Goods by Road (Geneva, 1956), as amended.
1.7 Cargo – the goods handed over for carriage.
1.8 Demurrage – waiting time of a vehicle at the loading or unloading place beyond the free time under clause 6.
1.9 Working day – Monday to Friday, excluding public holidays in Lithuania.
2. Scope and legal basis
2.1 All services of the Forwarder are provided exclusively on the basis of LEBES 2015, as supplemented by these Terms. By placing an Order the Customer accepts LEBES 2015 and these Terms.
2.2 In case of conflict the following order of precedence applies: (a) mandatory law, in particular the CMR Convention; (b) an individual written agreement or framework agreement; (c) the confirmed Order; (d) these Terms; (e) LEBES 2015.
2.3 The Customer's own purchasing or transport conditions do not apply unless expressly accepted by the Forwarder in writing.
2.4 The Forwarder arranges road transport in its own name and on behalf of the Customer and has the carriage performed by selected Carriers. Whether the Forwarder acts as intermediary or as contracting party is determined in accordance with LEBES 2015.
3. Orders
3.1 Orders are placed in writing (e-mail or freight platform) no later than 24 hours before planned loading, unless otherwise agreed.
3.2 The Order states: loading/unloading addresses, contacts and references; dates and time slots; vehicle type; Cargo description (weight, units, packaging, value if relevant); special handling, temperature or ADR data; customs details; agreed price; any further instructions.
3.3 An Order becomes binding only upon written confirmation by the Forwarder, stating vehicle registration numbers where available.
3.4 Cancellation of a confirmed Order less than 24 hours before loading: cancellation fee of 400 EUR per vehicle; if the vehicle has already arrived, additionally all actual costs (demurrage, empty running).
3.5 The Forwarder relies on the data provided by the Customer and is not liable for consequences of missing or incorrect information.
4. Obligations of the Customer
4.1 Cargo is made available on time, packed and marked so that it withstands normal road transport.
4.2 Loading, stowing, securing and unloading are carried out by the sender/consignee unless otherwise agreed in writing. The Customer ensures that permissible weights and axle loads are not exceeded.
4.3 The Customer provides complete and correct accompanying documents (invoices, customs, veterinary and other permits) and bears all consequences of their absence or inaccuracy.
4.4 Dangerous goods (ADR): UN number, class, packing group, proper shipping name and safety data sheet must be provided before confirmation. ADR classes 1, 6.2 and 7 are not accepted.
4.5 The Customer indemnifies the Forwarder against fines, costs and claims arising from incorrect information, improper packing or loading, illegal or non-compliant goods, or missing permits.
5. Obligations of the Forwarder
5.1 The Forwarder selects Carriers with due care, holding a valid EU Community licence and CMR liability insurance.
5.2 The Forwarder follows the Customer's written instructions and informs the Customer without delay of delays, deviations, damage or other incidents.
5.3 The Forwarder maintains forwarder's liability insurance and provides evidence on request.
5.4 Cargo insurance is arranged only upon the Customer's express written instruction and at the Customer's cost.
5.5 Delivery dates are met with reasonable diligence; guaranteed (fixed) delivery times apply only if agreed in writing.
6. Waiting time and demurrage
6.1 Free time: 2 hours at loading and 2 hours at unloading, from arrival or booked slot (whichever is later); +1 hour for customs formalities.
6.2 Thereafter: 45 EUR per commenced hour, max. 450 EUR per 24 hours.
6.3 Demurrage, extra stops, re-routing and cancelled loadings are invoiced separately.
7. Prices and payment
7.1 Agreed rates are all-in (fuel, tolls, ferries, driver costs) unless stated otherwise.
7.2 Rates are subject to a monthly diesel floater; reference price and mechanism are agreed in the framework agreement or offer.
7.3 In case of significant cost increases (tolls, wages, taxes) the Forwarder may adjust rates with 14 days' written notice.
7.4 Unforeseeable costs (escorts, permits, authority charges) are reimbursed against evidence.
7.5 Invoicing after delivery on receipt of the signed CMR. Payment term: 30 days from invoice date, in EUR by bank transfer.
7.6 Invoice queries within 5 working days; otherwise the invoice is deemed accepted.
7.7 Late payment: statutory interest and fixed recovery compensation under Lithuanian law implementing Directive 2011/7/EU.
7.8 Set-off or withholding only with undisputed or finally adjudicated counterclaims.
7.9 The Forwarder has a lien and right of retention over Cargo and documents for all outstanding claims in accordance with LEBES 2015 and Lithuanian law.
8. Liability
8.1 The Forwarder's liability is governed by LEBES 2015, including its limitations and exclusions.
8.2 Where the Forwarder is liable as contracting carrier for international road carriage, liability for loss or damage is governed by the CMR Convention and limited to 8.33 SDR per kg gross weight; liability for delay is limited to the freight charge.
8.3 Higher liability (declared value, special interest in delivery) applies only if agreed in writing before loading and paid for.
8.4 To the extent permitted by law, the Forwarder is not liable for indirect or consequential loss, loss of profit or contractual penalties.
8.5 Force majeure releases both Parties for its duration.
9. Claims
9.1 Claims are handled under the Cargo Claims Procedure. Where pallet exchange is agreed, the Pallet Exchange Conditions apply. Both form part of these Terms.
10. Sanctions and compliance
10.1 The Customer warrants that the Cargo is not restricted under EU, UK or US (OFAC) sanctions or export control rules (incl. Reg. (EU) 833/2014 and 2021/821), and that neither it nor its owners are sanctioned persons. Breach entitles the Forwarder to terminate immediately; the Customer indemnifies the Forwarder.
11. Data protection and confidentiality
11.1 Personal data of contact persons and drivers are processed under the GDPR for performing the contract. Contact: privacy@pmcargo.lt.
11.2 Rates and commercial information are confidential.
11.3 The Customer shall not approach Carriers engaged by the Forwarder directly for the same transport relations during the cooperation and 12 months thereafter.
12. Final provisions
12.1 Law of the Republic of Lithuania applies, subject to mandatory international conventions (CMR).
12.2 Disputes are settled amicably; otherwise by the competent courts of Lithuania.
12.3 Amendments take effect on publication at www.pmcargo.lt and apply to Orders confirmed thereafter.
12.4 If any provision is invalid, the remainder stays in force.
12.5 These Terms are issued in English, German and Lithuanian. The English version prevails.
P&M Cargo UAB · Šaltinėlio g. 14, Višakio Rūda, LT-69388 Kazlų Rūdos sav., Lithuania · info@pmcargo.lt · +49 151 12211900
Version 2.0 · In force from 25 August 2026 · English version prevails.
Cargo Claims Procedure
P&M Cargo UAB · Version 2.0 · In force from 25 August 2026
1. Notification
1.1 Visible loss or damage: reservation on the CMR at delivery, stating quantity and type, plus e-mail to claims@pmcargo.lt the same or next working day.
1.2 Non-apparent loss or damage: written notice within 7 days of delivery (excluding Sundays and public holidays).
1.3 Delay: written notice within 21 days of the Cargo being placed at the consignee's disposal.
1.4 Other claims: written notice within 14 days of discovery.
2. Customer's duties
2.1 Mitigate the loss; coordinate any salvage sale with the Forwarder in advance.
2.2 Keep the Cargo available for survey and unchanged unless otherwise agreed.
2.3 Submit a written claim with amount and documents: CMR with reservation, commercial invoice, packing list, photos, damage report, proof of loss.
3. Forwarder's handling
3.1 Claims under 10,000 EUR: response within 14 days; claims of 10,000 EUR or more: within 30 days (or 30 days after receipt of a survey report).
3.2 The Forwarder informs the Customer within 24 hours if it learns of loss or damage first.
3.3 The Forwarder may assign or pursue claims against the responsible Carrier.
4. General
4.1 No withholding of payments or set-off while a claim is pending.
4.2 Limitation periods under the CMR (1 year, 3 years for wilful misconduct) and LEBES 2015 remain unaffected.
P&M Cargo UAB · Šaltinėlio g. 14, Višakio Rūda, LT-69388 Kazlų Rūdos sav., Lithuania · claims@pmcargo.lt · +49 151 12211900
Version 2.0 · In force from 25 August 2026 · English version prevails.
Conditions for EURO Pallet Exchange
P&M Cargo UAB · Version 2.0 · In force from 25 August 2026
1. Pallet exchange applies only if agreed in the framework agreement or confirmed Order. The exchange obligation exists between sender and consignee; the Forwarder only arranges it.
2. Maximum 33 EURO pallets per loading unless otherwise agreed in writing.
3. Exchange is documented at loading and unloading on the CMR or a pallet note signed by the driver and sender/consignee. Without documentation, no exchange is presumed.
4. If the consignee does not return pallets, the driver informs the Customer immediately. Without instruction within 1 hour, waiting time of 40 EUR/hour applies and the shortfall is booked to the pallet account.
5. Used pallets of at least quality class B (GS1) must be accepted.
6. Monthly pallet account by the Customer within 5 working days after month end; the Forwarder confirms or disputes within 5 working days.
7. Compensation for pallets missing for reasons attributable to the Forwarder: 6 EUR per EURO pallet, unless physical return is agreed.
8. Pallet claims must be raised within one month after the end of the reporting month; no deduction from freight invoices.
P&M Cargo UAB · Šaltinėlio g. 14, Višakio Rūda, LT-69388 Kazlų Rūdos sav., Lithuania · info@pmcargo.lt · +49 151 12211900
Version 2.0 · In force from 25 August 2026 · English version prevails.
